Operations Manager

2 weeks ago


Bengaluru, Karnataka, India Housr Full time
About Us

Housr is a pioneering luxury co-living brand in India, redefining the concept of living spaces for millennials and working professionals. Our mission is to create a community-driven ecosystem that fosters growth, innovation, and wellness.

We offer fully furnished and managed co-living spaces, serviced apartments, and studio spaces across prominent cities like Gurugram, Bangalore, Pune, Hyderabad, and Vizag. Our expansive portfolio comprises 70+ premium properties, each designed to provide a unique living experience.

Our commitment to excellence is reflected in our array of premium services, including:

  • Professional Housekeeping
  • Doorstep Laundry
  • Gourmet Meals
  • High-Speed Internet
  • 3-Tier Security
  • Tech-Enabled Living & More

To complement these offerings, we have a team of IHM-trained hospitality experts who provide 24*7 resident assistance, ensuring seamless support for our community.

Job Overview

We are seeking an exceptional Operations Manager to join our team at Housr. As a key member, you will be responsible for overseeing the day-to-day operations of one of our luxury co-living properties. Your primary objective will be to ensure that residents have an exceptional living experience, with prompt resolution of any issues that may arise.

The ideal candidate will have a strong background in hotel management or co-living operations, with excellent communication skills and a proven track record of delivering results in a fast-paced environment. If you're passionate about creating memorable experiences for our residents, we encourage you to apply for this exciting opportunity.

Responsibilities:

  1. Oversee customer service & support processes to enhance resident satisfaction.
  2. Supervise staff from different departments and provide constructive feedback.
  3. Create a friendly team environment by providing support to colleagues & residents.
  4. Act as a role model for the team, setting high standards for service delivery.
  5. Drive efficiencies for reactive and planned business.
  6. Manage shift supervisors in scheduling team activities.
  7. Vendor management and SLAs.
  8. Plan and organize effectively, with attention to detail and problem-solving skills.
  9. Ensure security and safety regulations are met.
  10. Manage the overall P&L and sales for the property.

Requirements:

  • Graduate degree in Hotel Management or a related field.
  • Minimum 1-4 years of experience in a five-star hotel or co-living setup.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Strong problem-solving and analytical skills.

Benefits:

  • A competitive salary range: ₹40,000 - ₹60,000 per month (approximately $520-$780 USD).
  • Accommodation and food provided by Housr.
  • Opportunities for career growth and professional development.


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