
Sales Development Representative
3 days ago
We are seeking a proactive professional to join our team as a Reply Management Specialist.
This role requires smart judgment to identify which replies need personalization and how to engage prospects meaningfully. You will play a crucial part in nurturing warm leads from our outreach campaigns and ensuring no opportunities are lost due to generic responses.
Key Responsibilities:
- Monitor replies from email/marketing campaigns and engage prospects promptly.
- Draft professional and context-aware responses (mix of templates + personalization).
- Identify high-potential leads and escalate them to the sales team.
- Nurture conversations to keep prospects warm and interested.
- Work closely with SDRs/BDRs to schedule meetings with qualified prospects.
- Maintain accurate records of interactions in CRM and outreach tools.
Requirements:
- Proven experience in administrative support or client coordination.
- Strong command of Google Sheets (formulas, filters, formatting).
- Excellent communication skills - written and verbal.
- Ability to multitask and manage time effectively.
- High attention to detail and accuracy.
- Familiarity with tools like Gmail, Google Drive, and basic CRM systems is a plus.
Qualifications:
- Education: Bachelor's degree (any related field).
- Experience: 0-1 yr (multiple roles)
- Strong communication, negotiation, and interpersonal skills.
About This Role
This role involves working with customers, handling customer queries, and providing solutions to their problems. If you have excellent communication skills, are organized, and enjoy working in a team environment, this could be the perfect opportunity for you.
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