Azure Storage Services Capacity Health Manager
4 weeks ago
About the Role
We are seeking a highly skilled and experienced Program Manager to lead our Azure Storage Services Capacity Health team. As a key member of our Cloud Platform team, you will be responsible for ensuring the highest level of capacity health for our customers.
Key Responsibilities
- Deliver against our Customer Capacity promise by ensuring we have a frictionless experience for our customers.
- Monitor, measure and manage customer experience and region health with scorecards to continuously improve capacity experience and offerings for the diverse customer base.
- Serve as the Technical and Operational Subject Matter Expert for the Azure Storage services within your portfolio.
- Proactively identify and analyze risks to the capacity health for the Azure storage resources and services you manage, trigger mitigation strategies and actions.
- Work with Field leadership, Engineering Groups, Azure Global in establishing strategic growth initiatives and ensure that the proper capacity and enablement services are available for Global customers.
- Partner with infrastructure, planning and forecasting teams to drive capacity enablement across Azure data centers worldwide.
- Collaborate with Azure Storage capacity managers to help optimizing capacity usage across regions for Built on Azure Data services.
What You Will Need
- Bachelor's Degree in Engineering, Computer Science, or related field AND 2+ year(s) experience in software industry experience related to technology OR equivalent experience.
- Experience on azure storage services offerings.
- Strong program management experience and proven track record of delivering high quality work on time.
- Demonstrated ability to engage with customers and partners to understand their business needs and priorities.
- Self-starter with a strong passion for using data to influence business decisions and strategy investments.
- Excellent oral and written communication skills and ability to present across operations and business teams in Microsoft.
- Ability to work cross-functionally, be detail oriented, build and maintain trust with internal stakeholders in a fast and agile development environment.
- Exceptional ability to effectively negotiate and collaborate across teams and organizations.
Benefits and Perks
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
About Microsoft
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. We come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
How to Apply
Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.
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