Azure Storage Services Capacity Health Manager

4 weeks ago


Bengaluru, Karnataka, India Microsoft Full time

About the Role



We are seeking a highly skilled and experienced Program Manager to lead our Azure Storage Services Capacity Health team. As a key member of our Cloud Platform team, you will be responsible for ensuring the highest level of capacity health for our customers.



Key Responsibilities




  • Deliver against our Customer Capacity promise by ensuring we have a frictionless experience for our customers.
  • Monitor, measure and manage customer experience and region health with scorecards to continuously improve capacity experience and offerings for the diverse customer base.
  • Serve as the Technical and Operational Subject Matter Expert for the Azure Storage services within your portfolio.
  • Proactively identify and analyze risks to the capacity health for the Azure storage resources and services you manage, trigger mitigation strategies and actions.
  • Work with Field leadership, Engineering Groups, Azure Global in establishing strategic growth initiatives and ensure that the proper capacity and enablement services are available for Global customers.
  • Partner with infrastructure, planning and forecasting teams to drive capacity enablement across Azure data centers worldwide.
  • Collaborate with Azure Storage capacity managers to help optimizing capacity usage across regions for Built on Azure Data services.


What You Will Need




  • Bachelor's Degree in Engineering, Computer Science, or related field AND 2+ year(s) experience in software industry experience related to technology OR equivalent experience.
  • Experience on azure storage services offerings.
  • Strong program management experience and proven track record of delivering high quality work on time.
  • Demonstrated ability to engage with customers and partners to understand their business needs and priorities.
  • Self-starter with a strong passion for using data to influence business decisions and strategy investments.
  • Excellent oral and written communication skills and ability to present across operations and business teams in Microsoft.
  • Ability to work cross-functionally, be detail oriented, build and maintain trust with internal stakeholders in a fast and agile development environment.
  • Exceptional ability to effectively negotiate and collaborate across teams and organizations.


Benefits and Perks




  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect


About Microsoft



At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. We come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.



How to Apply



Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.



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