Senior Technical Lead

18 hours ago

Hyderabad Secunderabad Telangana, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title: Sr Lead Engineer - TAM

Overview:

The Sr Lead Engineer will be responsible for providing end-to-end technical support to customers throughout the project lifecycle. This includes supporting customer launch plans, driving customer training needs, and delivering technical solutions to internal teams.

Key Responsibilities:

  • Identify and recommend solutions to customer problems.
  • Perform root cause analyses on customer problems.
  • Adapt Qualcomm software to customer platforms and processes.
  • Customize Qualcomm software to meet customer requirements.
  • Lead engineering resources in resolving complex technical issues.
  • Facilitate expert interaction between customers and Qualcomm organizations.
  • Work with customers to understand their requirements and prepare development plans.
  • Assess and provide technical support for complex customer product developments.
  • Act as a technical resource in select areas of expertise.
  • Create a bridge between customers and Qualcomm to facilitate timely problem resolution.
  • Negotiate and manage effective technical support activities and plans towards customer satisfaction.
  • Track customer program schedules and priorities, and identify risk management opportunities.

Requirements:

  • Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
  • 5+ years Software Applications Engineering or related work experience.

Preferred Qualifications:

  • 7+ years Software Applications Engineering, Software Development experience, or related work experience.
  • 7+ years experience with debugging techniques in Mobile/IOT/XR/Compute industry.
  • Solid understanding of BSP, device drivers, system software, RTOS, Peripherals, memory, performance, power, thermal etc.
  • Proven analytical and critical thinking skills, Problem solving, teamwork, and interpersonal communication skills are essential.
  • Leadership, Communication, and Presentation skills.
  • Collaborator with a successful track-record of working inside diverse global organizations.
  • Agility to ramp up and take new roles and responsibilities, ability to simultaneously support multiple projects and to work across functional areas.

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