Order Management Professional Wanted

4 days ago


Nashik, Maharashtra, India beBeeOpportunity Full time ₹ 6,00,000 - ₹ 12,00,000

Job Summary

Manage orders from customer inquiries related to tracking, shipping and delivery issues. Provide exceptional service via multiple communication channels ensuring timely and accurate resolutions.

About the Role

We seek a highly motivated individual with excellent problem-solving skills and attention to detail to join our team as an Order Management Specialist.

Key Responsibilities:
  • Order Management: Manage customer inquiries related to order discrepancies, missing or damaged items and communicate resolutions to customers.
  • Customer Service: Deliver timely and accurate responses to customer queries through multiple communication channels.
  • Problem Solving: Analyze complex customer complaints and escalate issues to management when necessary.
Requirements:
  • Experience: 1-2 years of customer service experience preferably in order management.
  • Skills:
    • Excellent communication and problem-solving skills.
    • Strong attention to detail and ability to multitask.
  • Language: Fluency in English is required.
What We Offer

A competitive salary package and opportunities for career growth and development.



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