Business Process Consultant
1 week ago
Job Description
As a Business Process Consultant at Max Life Insurance, you will play a critical role in ensuring seamless integration between technology and business operations.
Key Responsibilities
- Manage business requirements to drive operational efficiency and quality.
- Track IT requirements and provide regular status updates to stakeholders.
- User expectations management for quality, testing, and design.
- Ensure dashboards are delivered to stakeholders on time.
- Partner with business teams to understand their IT needs and propose solutions.
- Analyze existing business processes to identify areas for improvement.
- Design end-to-end solutions that meet robust architecture practices.
- Own and work with production support teams to resolve production defects and adhere to governance processes.
- Maintain SLAs for L1, L2, and L3 teams.
- Support application monitoring, performance, system tuning, upkeep, and hardening.
- Manage the knowledge repository and conduct periodic training sessions.
- Support upgrades, VAPT, license compliance, and data leakage open points.
- Ensure system readiness, completeness, and audits.
- API enablement and common capability creation.
Measures of Success
- Execution measures: adherence to quality and schedule.
Key Competencies/Skills Required
- Insurance knowledge (must).
- LOMA (preferred).
- Good communication skills.
- Insurance knowledge.
- Vendor/stakeholder management.
Desired Qualifications and Experience
- Bachelor's degree in an engineering discipline from a reputed university/institute or MCA from a reputed university/institute.
Estimated Salary: ₹15,00,000 - ₹20,00,000 per annum
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