GIS Team Leader

3 days ago

Tiruchi, Tamil Nadu, India beBeeOperations Full time ₹ 13,75,000 - ₹ 2,01,25,000
Job Overview

We are seeking an exceptional Operations Manager GIS to lead our team of analysts and drive customer satisfaction.

Key Responsibilities:

  • Achieve service level goals and standards through effective team management and customer engagement
  • Manage key performance indicators (KPIs) to optimize team performance
  • Maintain knowledge of all service tasks, programs, systems, and capabilities to deliver high-quality results
  • Administer reporting and ensure compliance with relevant standards

Skills Required:

  • Superior communication, presentation, and interpersonal skills to engage customers and teams
  • Ability to develop and implement process enhancements, including technology and performance improvements
  • Proficiency in workforce management applications, quality tools, and technologies to drive efficiency
  • Experience in goal setting and prioritization to achieve business objectives
Requirements
  • Process level compliance with various industry standards
  • Backup support for the Service Delivery Lead in their absence
Tech Skills
  • Workforce management applications
  • Quality tools and technologies

We offer a dynamic work environment where you can grow and contribute to our success. Join us and become part of a talented team that delivers innovative solutions to our clients.

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