Network Operations Coordinator

6 days ago


Kannur, Kerala, India beBeeMessaging Full time ₹ 20,00,000 - ₹ 35,00,000
Job Title: Junior NOC Engineer - A2P Messaging

We are seeking a highly skilled Junior NOC Engineer to join our team. The ideal candidate will have at least 1 year of experience in NOC at an A2P messaging company.

About the Job:
  • Location: Remote
  • Experience: 1-3 Years
  • Qualifications: Bachelor's degree in Computer Science or Engineering

The successful candidate will be responsible for monitoring and maintaining network operations, managing and troubleshooting technical issues, ensuring network security, and providing technical support to clients.

Key Responsibilities:
  1. Provide 24/7 NOC support for VAS-related issues
  2. Manage day-to-day operations of SMS NOC customer/vendor/route/rate configuration management, trace capturing & troubleshooting
  3. New client interconnect and interconnection testing
  4. Prioritize network alarms and incidents to fulfill KPI commitments
  5. Maintain a good understanding of all NOC processes and implement them appropriately
Requirements:
  • Technical Skills: Familiarity with SIP and RTP protocols, SMPP and TCP/IP protocols, and proficiency in PCAP analysis
  • Education: Bachelor's degree in Computer Science or Engineering
  • Experience: Minimum 1 year experience in VOIP technologies and A2P SMS technologies
Benefits:
  • Flexible working hours
  • Opportunity to work on a wide range of communication features
  • Chance to develop skills in network maintenance and troubleshooting


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