Digital Transformation Specialist

2 weeks ago


Udaipur, Rajasthan, India Infinite Uptime Full time

Infinite Uptime seeks a highly motivated Digital Transformation Specialist to drive customer satisfaction and expansion. The ideal candidate will have a proven track record of driving customer satisfaction, retention, and expansion, and possess strong organizational skills and attention to detail.

The successful candidate will have 5+ years of experience in customer success or account management and hold a Bachelor's degree in Engineering. An MBA from a Tier 1 college is preferred. Additionally, they should be familiar with Condition-based Monitoring of Rotating equipment and willing to travel.

Key responsibilities include:

  1. Building strong relationships with customers and serving as their primary point of contact
  2. Conducting onboarding and training sessions to ensure customers are successfully onboarded and educated on our products
  3. Collaborating with the sales team to identify upsell and cross-sell opportunities and help drive customer expansion

A competitive salary of $120,000-$150,000 per annum is offered, along with benefits such as comprehensive health insurance, 401(k) retirement plan, and flexible work arrangements.

The estimated annual salary for this position ranges from $120,000 to $150,000 based on location and experience.



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