Privileged Access Management Specialist

About us

We create innovative and sustainable solutions for our customers to answer society's needs. Our global team takes positive action every day, reaching higher goals collectively and individually.

We are seeking a Senior PAM Engineer to join our team. This role involves providing technical support for Identity and Access Management (IAM) and Privileged Access Management (PAM) solutions.

IAM and PAM Support:

• Provide technical support for IAM and PAM solutions, including user provisioning, authentication, authorization, and access control.
• Troubleshoot and resolve issues related to the technologies we utilize, connectivity and authentication mechanisms.
• Collaborate with security teams to ensure compliance with policies and best practices.
• Deploy and configure One Identity Safeguard solutions in line with business requirements and best practices.
• Assist in integrating One Identity Safeguard with other systems, such as Active Directory, SIEM tools, and multi-factor authentication platforms.
• Customize the platform to fit the organization's needs, including policy settings, reports, and alerts.

Maintenance and Upgrades:

• Regularly review and apply updates or patches to the One Identity Safeguard system to ensure its integrity and security.
• Perform routine system checks and preventative maintenance to ensure high availability and performance.

Application Troubleshooting:

• Investigate and diagnose software application issues reported by end-users.
• Escalate complex problems to appropriate teams and track resolution progress.
• Document troubleshooting steps and maintain knowledge base articles.
• Assist in the preparation of audit documentation and evidence regarding privileged access security.
• Ensure the IAM/PAM systems comply with internal policies and regulatory requirements like GDPR, SOX, HIPAA, etc.
• Act as a second-level support for issues related to privileged access management.
• Troubleshoot and resolve complex issues with the One Identity Safeguard system.

User Training and Onboarding:

• Assist new users in understanding IAM and PAM processes.
• Conduct training sessions to educate employees on best practices for secure access management.

Incident Response:

• Participate in incident response activities related to IAM and PAM incidents.
• Coordinate with security teams during security breaches or unauthorized access events.

Collaboration:

• Work closely with developers, system administrators, and security analysts to enhance IAM and PAM capabilities.
• Communicate effectively with stakeholders to gather requirements and provide timely updates.

Continuous Improvement:

• Identify areas for process improvement and propose solutions.
• Stay updated on industry trends, security threats, and IAM/PAM advancements.

We require a Bachelor's degree in Computer Science, Information Technology, or a related field, along with significant experience in IAM/PAM areas, including 5+ years in the following:

• IAM/PAM related technologies like CyberArk, OneIdentity, Sailpoint, RSA, and/or others.
• IAM/PAM integrations, including technologies like AD, AAD, ServiceNow, and SaaS solutions.
• Experience with operational processes and procedures, especially based on ServiceNow.
• Infrastructure-related technologies, including Windows/Linux, Virtual/Physical, Hosted/Cloud/Azure.
• Experience with networking, especially related to troubleshooting connectivity and performance of IAM/PAM integrations with 3rd party systems.
• Cyber experience preferred, including Security Operations, NIST Controls, Mitre, IRT, etc.
• Experience working in large, global companies with complex IT/OT environments.
• Strong operational and project management experience.
• Experience working in chemical or related high-risk industries.
• Effective communication skills, offline as well as online, comfortable with interactions at all levels of management.
• Excellent English speaking, reading, and writing skills.
• Proficiency in IAM and PAM tools and technologies.
• Knowledge of LDAP, SAML, OAuth, and other authentication protocols.
• Familiarity with cloud-based IAM solutions, e.g., Azure AD, AWS IAM.
• Troubleshooting skills related to user access and permissions.

We offer a dynamic, international, diverse, and proactive working environment. From day one, we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities.

Please visit our website for more information about our hiring process.