Community Engagement Coordinator
14 hours ago
Company Overview
Soho House & Co is a network of members' clubs, restaurants, hotels, and cinemas that cater to professionals in the film, media, fashion, and creative industries. With locations across the UK, USA, Canada, Europe, and Asia, we offer a unique platform for creativity and community.
About the Role
We are seeking a Membership Manager to join our team at Soho House & Co. The successful candidate will be responsible for building and defining the local membership community to maximize membership culture, experience, and sales. This role requires excellent communication skills, problem-solving abilities, and a positive attitude.
Key Responsibilities
- Foster events and experiences that maintain the Soho House magic and promote member engagement.
- Act as the face of the House to members and respond positively to all inquiries and needs of guests.
- Monitor atmosphere and ambience, ensuring top-quality service and attention throughout the visit.
- Host coffee chats, dinners, and events for and with members to ensure consistent connection with the membership.
- Collaborate with internal stakeholders to support the member experience.
Requirements
- Excellent communication and problem-solving skills.
- A positive attitude and ability to work well under pressure.
- Experience in hospitality or a related field.
- Ability to work flexible hours, including nights, weekends, and holidays.
Benefits
- Competitive salary: £40,000 - £60,000 per annum.
- Global benefits and perks, including two weeks off per month, discounts on food, wine, and rooms, and access to exclusive events.
- Ongoing training and development opportunities.
Contact Information
Please note that this role may require working beyond normal office hours, including nights and weekends, depending on business needs.
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