Chief Patient Care Operations Director

2 days ago


Lucknow, Uttar Pradesh, India beBeeHealthcare Full time ₹ 14,21,505 - ₹ 20,32,644
Job Title

Medanta Hospital seeks a leader to manage Outpatient and Inpatient services, focusing on operational excellence and patient satisfaction.

Key Responsibilities:
  • Develop and implement standardized processes for Front Office, Admission, and Discharge operations.
  • Ensure effective manpower planning and optimal deployment across patient care areas.
  • Plan and coordinate for department growth and expansion.
  • Collaborate with clinical, diagnostic, and treatment teams to deliver seamless patient experiences.
  • Supervise front office operations and staffing.
  • Design and conduct training programs to upskill the team.
  • Oversee departmental operations, including staffing levels and continuous improvement initiatives.
  • Document operating procedures to identify opportunities for enhancement.
Requirements:
  • Master's/Bachelor's in Hospital Administration, Healthcare Management, Nursing, or related field.
  • 12+ years of experience, including leadership in patient care operations.
  • Strong experience in managing both Outpatient and Inpatient services.
  • Proven ability to lead large teams and drive training & development initiatives.
  • Deep commitment to delivering seamless, efficient, and high-quality patient experiences.
  • Ability to plan for department growth, implement process improvements, and coordinate effectively with clinical, diagnostic, and support teams.


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