Senior Quality Assurance Manager

13 hours ago


Anantapur, Andhra Pradesh, India beBeeQuality Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Overview

We are seeking an experienced Senior Quality Assurance Manager to join our team.

Key Responsibilities
  • Develop and implement quality control processes to ensure exceptional client experiences.
  • Audit CRM systems to identify areas for improvement and develop guidelines for seamless operations.
  • Collaborate with teams to enhance systems, resulting in improved workflows and enhanced support for both clients and colleagues.
  • Proactively identify gaps and suggest innovative solutions to maintain high-quality operations.
Requirements
  • Minimum 3 years of relevant work experience in quality assurance, operations, or similar roles.
  • Strong analytical skills, attention to detail, and a passion for process improvement.
  • Excellent communication and interpersonal skills, with a focus on providing exceptional care and support.
  • Able to work collaboratively with cross-functional teams to drive business results.

This role offers a unique opportunity to make a significant impact on client satisfaction. If you enjoy problem-solving, improving processes, and enhancing experiences for all stakeholders, this position is ideal for you.



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