Programme Manager ECCE Tech Lead

4 days ago


Navi Mumbai, Maharashtra, India Reliance Foundation Full time

Job Purpose

Reliance Foundation is committed to enhancing the quality of early childhood care and education for children aged 3-6 years, particularly in Anganwadi centres. As part of the newly established ECCE team, this role will play a pivotal part in establishing, strengthening, and expanding the programme across multiple states.

Responsibilities

The Programme Manager ECCE Tech will be responsible for managing technological innovations for the programme, collaborating closely with state teams and other programme leads to implement solutions.

Key Responsibilities Include:

  • Design (40%)
  • Identify and evaluate new technologies for the ECCE programme, considering their appropriateness and feasibility for users.
  • Facilitate workshops with stakeholders to understand needs, behaviors, technology adoption, and more.
  • Prototype and test new ideas, working with team members and partners.
  • Iterate solutions based on learnings from the field and implementation gaps.
  • Update the team and partners about new technology, latest research, evidence-based practices, and more.
  • Communicate user needs to technology development partners.
  • Implementation (40%)
  • Support the Lead in implementing projects and manage technology-intensive initiatives.
  • Coordinate with technology partners to ensure timely completion of deliverables.
  • Build capacity of RF team members and partners to implement technology initiatives.
  • Review the programme periodically, including visiting the field regularly, to understand implementation gaps and work with partners, state teams, and other Leads to find solutions.
  • Documentation (10%)
  • Prepare design documents, technical notes, presentations, RFPs for technology needs, and more.
  • Document learnings from implementation, processes, iterations, and more.
  • Other Activities (10%)
  • Collaborate with M&E, Communications, and Research teams to highlight technology initiatives.
  • Perform other responsibilities as per programme and organisational requirements, assigned by the line manager.

Key Stakeholders/Collaborators

State teams, technology partners, field implementation partners, RIL group companies active in developing technology solutions, and more.

Experience and Educational Requirements

Necessary

  • Postgraduate in Social Sciences, Social Work, Education, Engineering, Computer Applications, or any related field.
  • Graduate in Computer Science, IT, ITES, or related fields.

Desirable

  • Qualification/certification in AI-ML.

Necessary

  • Minimum 7 years of relevant work experience.
  • Experience in developing technology solutions for the development sector.
  • Strong understanding of mobile technologies (apps, database management, content management systems, bots).
  • Strong understanding of Human Centred Design.
  • Proficiency in English; working knowledge of Hindi will be an advantage.
  • Excellent communication, analysis, and presentation skills. Proficiency in MS Word, Excel, and PowerPoint is essential.
  • Excellent interpersonal and team skills.
  • Ability to manage processes and activities in a result-oriented manner and work effectively to tight deadlines.
  • Demonstrates high levels of empathy, understanding challenges of stakeholders, listening actively, and working in a participatory manner.
  • Demonstrates creativity in work, responding flexibly to a changing field situation, and devising innovative ways of solving challenges.

Desirable

  • Experience of working with Women and Child Development (WCD) and/or Education departments.
  • Knowledge of other state languages, particularly Marathi, Telugu.


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