Customer Service Representative

3 weeks ago


India Playo Full time
Unlock a Fulfilling Career as a Customer Support Associate at Playo

We are seeking a dedicated and empathetic individual to join our team as a Customer Support Associate. As a key member of our customer success unit, you will play a vital role in delivering exceptional support experiences that foster loyalty and trust with our users.

In this dynamic role, you will be responsible for addressing inbound customer queries over calls and emails, ensuring timely resolutions, and escalating complex issues to higher levels of support when necessary.

To excel in this position, you should possess strong written and oral communication skills in English, as well as proficiency in basic computer skills and CRM solutions like Zendesk or Freshdesk. A working knowledge of Google Drive and Microsoft Office is also beneficial.

A minimum of 1-3 years of experience in a BPO or customer redressal role is preferred, but not mandatory. If you have a passion for providing top-notch customer service and are comfortable working in a fast-paced environment, we encourage you to apply.

Key Responsibilities:
  • Address inbound customer queries over calls and emails
  • FOLLOW UP WITH INTERNAL TEAM/MERCHANT PARTNERS AND WITH USERS TO ENSURE RESOLUTIONS WHEREVER NECESSARY
  • Maintain response and resolution time allocated by the organization
  • Escalate complex issues to higher levels of support
  • Identify and report on trends and patterns
  • Provide feedback and suggestions for improvement
What We Offer:
  • An estimated salary of $40,000 per annum, commensurate with your level of experience and qualifications
  • The opportunity to work with a dynamic and growing company like Playo
  • A chance to develop your skills and advance your career in customer support


  • India Welt Forex Pvt Ltd. Full time

    Company Description We are renowned money exchange dealers in Pune, offering currency exchange services with the best rates. With strong relationships with multiple foreign nations, we ensure cost-effective and reliable currency exchange solutions. Our goal is to provide convenient currency exchange services from the comfort of our clients' place. ...


  • India lakkadhaara Full time

    Company Description Lakkadhaara is a premier woodworking and craftsmanship company dedicated to transforming high-quality wood into timeless, functional, and artistic products. Founded on the principles of creativity, sustainability, and excellence, Lakkadhaara combines traditional craftsmanship with modern techniques to deliver bespoke wooden creations...


  • India Arihat Hiring Private Limited Full time

    About UsArihat Hiring Private Limited specializes in connecting exceptional professionals with rewarding careers in the dynamic world of real estate. With an extensive network and personalized approach, we aim to be a trusted partner for candidates seeking their next career move and companies building high-performing teams.Job OverviewThis is a full-time...


  • India Teleperformance Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Teleperformance. As a Customer Support Executive, you will be responsible for handling customer inquiries and concerns via email and chat with a keen focus on effective communication.The primary goal of this role is to ensure prompt, accurate, and courteous...


  • India Remote Growth Partners Full time

    Join a fast-growing company specializing in strategic business acquisitions. As a Customer Success Representative in the collections team, you will manage overdue payments, engage with customers to resolve payment issues, and ensure a positive customer experience. You'll maintain strong customer relationships, keep a tight handle on CRM tools like...


  • India Bloom Consulting Services Full time

    NA Experience **0 - year** Offered Salary Notice Period **Not Disclosed** Customer Service Representative - Job Location: Andheri West, Mumbai - Desired Education: Graduation not mandatory Experience - Freshers **Job Description**: - Remote video monitoring. - Maintain Logbook. - To initiate a video verification in case of any alarm/ticket.


  • India Bloom Consulting Services Full time

    Not Disclosed Experience **0 - Year** Offered Salary **Lakh** Notice Period **Not Disclosed** Customer Service Representative - Job Location: Andheri West, Mumbai - Desired Education: Graduation not mandatory Experience - Freshers **Job Description**: - Remote video monitoring. - Maintain Logbook. - To initiate a video verification in case of any...


  • India Alive Wellness Clinics Full time

    Job Summary: We are seeking a Customer Service Representative that excels in meeting customers' expectations, from answering queries on services. To be successful, you should stay informed about service informations and offers and maintain good relations with customers. Ultimately, a successful candidate should be able to achieve outstanding...


  • India Dental Care And Implants Full time

    Role Description We are seeking a full-time remote Customer Service Representative who is passionate about delivering exceptional service. This role requires an individual with excellent communication skills, strong problem-solving abilities, and the capacity to manage multiple tasks effectively. To be considered for the next round, please send an...


  • India Work Store Limited Full time

    Role OverviewWe are seeking an experienced Sales and Customer Service Representative to join our team at Workstore Limited. The ideal candidate will have a proven track record of lead generation, cold calling, and providing excellent customer service.


  • India Live Connections Full time

    About Live ConnectionsWe're a global client's trusted partner, offering work-from-home opportunities for freshers seeking an introduction to the BPO industry.Job Overview: We're looking for motivated and passionate individuals to join our team as Customer Service Representatives. As a key member of our team, you'll be responsible for providing exceptional...


  • india Lakkadhaara Furniture Full time

    Company Description Lakkadhaara is a premier woodworking and craftsmanship company based in Jaipur. We specialize in transforming high-quality wood into timeless, functional, and artistic products that combine traditional craftsmanship with modern techniques. Our focus on creativity, sustainability, and excellence ensures that our bespoke wooden creations...


  • India Triple Full time

    TripleTriple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these...


  • India Triple Full time

    Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across...


  • India Triple Full time

    Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across...


  • india NLB Services Full time

    We are seeking a highly skilled and experienced Customer Service Representative to join our team in Noida. As a Customer Service Representative, you will be responsible for handling inbound customer calls from the US, resolving queries, and providing excellent customer service.- Handle inbound customer calls from the US, responding to customer inquiries and...


  • india Dental care and implants Full time

    Role DescriptionWe are seeking a full-time remote Customer Service Representative who is passionate about delivering exceptional service. This role requires an individual with excellent communication skills, strong problem-solving abilities, and the capacity to manage multiple tasks effectively. To be considered for the next round, please send an audio...


  • India Merit Data & Technology Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at Merit Data & Technology. As a key member of our customer support team, you will play a crucial role in providing exceptional service to our clients via phone, email, and chat.Responsibilities:Validate client information and achieve high-quality metricsCommunicate...


  • India RajendraPrasad Mody & Co. Full time

    We are seeking a detail-oriented Customer Service Representative at RajendraPrasad Mody & Co. in Wadala, Mumbai to provide exceptional support to our clients and team members.As a key member of our front office team, you will be responsible for generating periodic invoices, managing the front desk for visitors, phone calls, email organization, and occasional...


  • India Live Connections Full time

    Live Connections is a leading BPO company offering exciting career opportunities to freshers. Our client, a global organization, requires Customer Care Executives to work on a 1-month contract.Key Highlights:Salary: ₹15,800 CTCWork-from-home opportunity with flexible shift timingsExcellent communication skills in English requiredAbout the Role:The selected...