
Senior Project Manager
2 weeks ago
Job Description:
This is a senior-level position responsible for managing the lifecycle of AI/ML and Data Analytics projects from initiation to delivery. The successful candidate will lead cross-functional teams, oversee project schedules, allocate resources effectively, and ensure timely and cost-effective project delivery.
Responsibilities:
- Lead and manage the complete lifecycle of AI/ML and Data Analytics projects.
- Serve as the primary point of contact for key accounts, maintaining regular communication and fostering long-term relationships.
- Conduct client demos, project reviews, and provide regular updates on product usage, key insights, and new feature introductions.
- Drive customer satisfaction by addressing queries, concerns, and escalations promptly, ensuring a seamless experience.
- Identify opportunities to cross-sell and up-sell products and services to existing clients, focusing on generating incremental revenue.
- Promote and sell Annual Maintenance Contracts (AMCs) to clients, ensuring renewals and ongoing client engagement.
- Present new products, services, and solutions to clients, reselling or adding value to existing implementations.
- Facilitate client demos to showcase relevant features, upgrades, and solutions for cross-selling and upselling opportunities.
- Supervise Business Analysts (BAs) and oversee the creation of actionable insights and reports for clients.
- Work closely with engineering, data science, and product management teams to define project scope, milestones, and deliverables.
Required Skills and Qualifications:
- Strong experience in Key Account Management, AMC Sales, and upselling/cross-selling.
- Excellent client relationship management and communication skills.
- Project management expertise, particularly in AI/ML, data analytics, or related fields.
Benefits:
- Competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- Opportunities for career advancement and growth.
Others:
The ideal candidate will have a strong background in account management, project management, and technical skills. They will be able to communicate effectively with clients, colleagues, and stakeholders at all levels.
The company offers a dynamic and supportive work environment, competitive compensation packages, and opportunities for professional growth and development.
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