Salesforce Enterprise Architect

1 day ago

Gandhinagar, Gujarat, India beBeeCloud Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Description

We are seeking a seasoned Salesforce Architect to spearhead the development and implementation of enterprise-scale Service Cloud solutions. This is an exciting opportunity for a highly skilled professional to join our team and drive technical excellence in Salesforce.

The successful candidate will have extensive experience in designing and architecting complex Salesforce systems, with a strong focus on security, data management, and integration. They will be responsible for defining the end-to-end architecture for Service Cloud solutions, ensuring scalability, maintainability, and adherence to industry best practices.

This role requires exceptional leadership skills, with the ability to mentor and guide cross-functional teams towards delivering high-quality results. Strong communication and stakeholder engagement skills are essential, as the successful candidate will be working closely with business leaders and external partners.

Key Responsibilities:

  • Architecture & Solution Design: Define and own the end-to-end architecture for Service Cloud solutions at enterprise scale.

  • Administration & Governance: Oversee critical administration areas such as roles, profiles, permission sets, sharing rules, workflows, and automation tools.

  • Technical Leadership & Mentorship: Act as the technical authority for Service Cloud initiatives, guiding developers, admins, and consultants.

  • Project Delivery & Execution: Lead enterprise-wide Service Cloud implementations, including Case Management, Knowledge Management, Omni-Channel, CTI integrations, and Service Console.

Required Skills & Qualifications:

  • 12-15 years of IT experience with 7+ years in Salesforce CRM.

  • Proven expertise in architecting large-scale Salesforce Service Cloud solutions.

  • Strong command of Service Cloud features: Case Management, Knowledge Base, Omni-Channel, CTI, and Service Console.

  • Hands-on proficiency in Apex, Visualforce, Lightning Components, SOQL, REST/SOAP APIs.

  • Solid understanding of Salesforce security, data model, and integration frameworks.

  • Experience with integration platforms (e.g., MuleSoft, REST/SOAP web services, middleware).

  • Strong leadership, stakeholder engagement, and communication skills.

Preferred Certifications:

  • Salesforce Certified Technical Architect (CTA) – highly desirable

  • Salesforce Certified Application Architect / System Architect

  • Salesforce Certified Service Cloud Consultant

  • Salesforce Platform Developer I/II

  • Salesforce Administrator / Advanced Administrator

What We Offer:

  • A challenging and rewarding career opportunity with a dynamic and growing organization.

  • Competitive salary and benefits package.

  • Ongoing training and development opportunities to enhance your skills and knowledge.

  • A collaborative and inclusive work environment.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your relevant skills and experience.

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