Print Operations Manager

6 days ago

Shimoga, Karnataka, India beBeeSpecialist Full time ₹ 15,00,000 - ₹ 18,00,000

Job Overview:

A seasoned Print Specialist is needed to oversee and support print operations.

The ideal candidate will have hands-on experience in desktop support and be proficient in managing printers, print servers, configurations, installations, validations, and troubleshooting issues.

Key Responsibilities:

  • Printer knowledge, including plotters and printing from a mainframe
  • Understanding of mainframe, VPS, and VPSX systems
  • Experience with OCR - documents from Mainframe, holding the queue in Mainframe and releasing to fix print issues
  • Software installation and upgrades activities
  • Badge Authentication and badge issues management
  • Printed output troubleshooting, including driver installation, mapping of printers, print queues, and new printer requests
  • Handling hardware issues related to printers
  • Managing print services on the server
  • Patching activities on print servers and validations
  • Leading vendor calls
  • Health checks, weekly highlights, and monthly reports
  • Handling p1, p2 tickets and MI's
  • RCA analysis
  • SOP creation and review
  • Monitoring and managing enterprise print services using OMPlus and LRS VPSX for print job routing, auditing, and failover

Required Skills and Qualifications:

  • OMPlus - Centralised job control and monitoring
  • LRS VPSX – Output management and delivery
  • HP Web Jetadmin - Device discovery, configuration, and firmware updates
  • Troubleshooting and resolving user print issues - including print errors, Print queue issues, new printer requests, and connectivity problems
  • Managing print drivers and firmware upgrades
  • OS knowledge ( Windows Server/Unix server )

Why Choose Us:

  • Dynamic and innovative work environment with a global presence
  • Opportunities for career growth and continuous learning
  • Work with cutting-edge technologies to shape the future of IT solutions

Equal Employment Opportunity Statement:

We do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law

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