Senior Client Partnerships Specialist

7 days ago


Kolkata, West Bengal, India beBeeRelationship Full time ₹ 8,00,000 - ₹ 12,00,000

Customer Relationship Builder

We are seeking a skilled and client-focused professional to manage end-to-end client communication and relationships. As a key member of our organization, you will be responsible for building strong connections with clients, resolving issues with empathy, and driving customer success.

Key Responsibilities:

  • Manage all aspects of client communication and relationship building.
  • Handle client concerns and escalations with promptness and professionalism.
  • Ensure high levels of customer retention through exceptional service.
  • Provide timely issue resolution and maintain client satisfaction.
  • Maintain accurate documentation of client interactions and feedback.
  • Coordinate with internal teams to ensure seamless service delivery.

Requirements

Qualifications:
  • Candidates with relevant experience in client handling, client service, or CRM will be preferred.
  • Fresh MBA or Graduates (Marketing or HR) are welcome to apply – especially those keen to grow in a B2B business environment.
  • Must have a willingness to travel for client meetings and relationship building.
  • Excellent communication skills, along with analytical thinking and business acumen.
  • A proactive mindset with a passion for achieving business targets and delighting clients.

About the Role

As a Customer Relationship Builder, you will play a critical role in fostering long-term partnerships with clients. You will be responsible for developing and executing strategies to drive customer loyalty and retention. If you are passionate about delivering exceptional client experiences and driving business results, we encourage you to apply for this exciting opportunity.



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