
Store Operations Manager
3 days ago
Job Title: Store Operations Manager
About Us:
We are a luxury brand that creates handmade art porcelain creations. Our pieces embody a contemporary, elegant, and exclusive lifestyle.
Key Responsibilities:
- Meet Sales Targets
- Understand customer needs and provide excellent customer service
- Converting Project Business through Interior Designers & Architects
- Maintain all necessary reports, inventory and visual merchandising in line with brand guidelines
- Expand High-Value Customer Database - Collect, update & maintain accurate customer data
- Develop strategy actions to attract new customers and retain existing ones
Job Profile:
• Education: Bachelor / Masters Degree or Diploma in Sales / Retail Sales
• Experience: 4 plus years of retail sales operational experience with luxury brands
• Languages: Fluent English and Hindi
• Required Skills and Qualifications:
• Organized & process oriented
• Brand Image Concerned
• Ability to write reports
• Self-starter with excellent communication and presentation skills
• Serious, proactive and able to handle multinational environments
• Strong computer and analytical skills
Behavioral Competencies:
• Respond promptly to customer needs and solicit feedback to improve services
• Manage difficult or emotional customer situations
• Demonstrate attention to detail
• Effectively present information and respond to questions from groups of managers, clients and customers
• Adhere to company policies and procedures
• Support the organization's goals and values
• Commit to long hours of work when necessary to achieve goals and complete tasks on time
• Meet challenges and be resourceful
• Adapt to changes in the work environment
• Generate suggestions for improving work and develop innovative approaches and ideas
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