E-commerce Operations Lead
7 days ago
We are a D2C brand that combines traditional food wisdom with modern nutritional needs to produce healthy and organic snacks. Our mission is to provide high-quality products that meet the evolving needs of our customers.
Job Overview
We are seeking an experienced E-commerce Operations Lead to join our team. In this role, you will be responsible for owning the P&L and leading growth for marketplaces, driving traffic, sales, and AOV through ad campaigns, promotions, special offers, and organic growth hacks. You will work closely with the operations team on demand forecasting and inventory planning to ensure optimal inventory levels are maintained at all times.
Key Responsibilities
- Develop and execute growth strategies specific to each marketplace to drive traffic, sales, and AOV
- Optimize assortment, pricing, content, and quality of listings for maximum organic visibility and conversion
- Monitor marketplace performance, analyze key metrics, and prepare reports and dashboards to track key performance indicators (KPIs)
- Regularly analyze sales data, customer feedback, competitor data, and market trends to make data-driven decisions and recommendations
Requirements
- 5-7 years of experience in e-commerce management, with a focus on online marketplaces
- Ability to analyze sales data and trends
- Proficient in e-commerce marketing and growth strategies
- Familiarity with FMCG category preferred
About the Team
You will be working closely with our cross-functional team, including sales, marketing, and operations, to drive business growth and improve operational efficiency.
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