
Financial Systems Support Specialist
4 days ago
Smartstream IDLM Support Analyst
About the Role:Luxoft has been engaged by a leading financial institution to provide technical support for the Smartstream (CMS) cash management and liquidity activities.
The successful candidate will be responsible for providing technical support for the underlying application, releases, and infrastructure.
Main Responsibilities:
- Provide technical support and configuration across the bank's banking arm and securities business under a dual-hat arrangement.
- Support UK hours as required.
- Participate in overnight support rota and weekend work.
- Document technical requirements or processes to capture the configuration being performed.
- Support and test technical systems/servers.
- Work with third-party software providers and adhere to pre-defined application standards.
- Apply industry experience and ensure solutions incorporate best practice.
- Collaborate with neighboring technology and project teams to ensure changes are rolled out in a coordinated manner.
- Provide post-live support and assist with remediation where necessary.
Mandatory Skills:
- Experience with vendor application 'Smartstream Cash Management (CMS) ver 4' and Control Process Designer.
- Excellent communication skills and ability to converse with various teams.
- Familiarity with Change Requests, CAB, and weekend rollout of code changes.
- Control M application knowledge, jobs creation, administration, alerting, file move, file watchers, JSON, etc.
- Oracle 19 SQL scripting and Oracle database concepts.
- Linux shell scripting and support.
- Ability to package up and manage configuration/code changes into releases and apply to production.
- JBoss 8 server knowledge, configuration, and support, error log analysis, and WAR file deployment.
- JMS Queue processing and principles.
- GitHub software management and Automated deployment via CI/CD pipeline.
Nice-to-Have Skills:
- Proactive and self-starting individual with high levels of ownership and accountability.
- Strong analytical skills with an ability to understand complex workflows.
- Proven ability to organize and prioritize own workload and drive results.
- Strong problem-solving skills employing a logical approach.
Requirements:
- Have an understanding of banking concepts in relation to cash management and reconciliation.
- Be flexible, particularly when working on rolling out system changes in non-business hours and weekends.
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