Banking Services Team Manager

7 days ago


Mumbai, Maharashtra, India beBeeTeamLeader Full time ₹ 15,00,000 - ₹ 25,00,000
About the Role

As a Team Manager, you will oversee a team responsible for providing international voice support for banking products such as credit cards, loans, and lending services.

Your primary focus will be on ensuring team performance meets quality, productivity, and customer service standards. You will also be expected to provide training, coaching, and mentoring to team members to enhance their skills and improve service delivery.

You will handle escalated customer interactions and work towards timely resolution while maintaining open communication with operations and quality teams to drive process improvements.

A key aspect of this role is preparing performance reports and assisting in workforce planning to ensure effective team management.

Compliance with company policies and regulatory requirements is essential for success in this position.

Required Skills and Qualifications
  • Leadership experience in a similar industry or domain, preferably with knowledge of credit card, loan, or lending processes
Benefits

This role offers opportunities for professional growth and development in a dynamic environment.

Others

We are looking for individuals who can adapt quickly to our organizational culture and values.



  • Mumbai, Maharashtra, India Pink Sky HR Services Full time ₹ 5,00,000 - ₹ 7,00,000 per year

    Industry- BankingLocation: Mumbai/ NasikJob Summary:The Operations Manager will be responsible for overseeing day-to-day banking operations,ensuring adherence to regulatory guidelines, optimizing process efficiency, and supportingbranch teams in delivering high-quality customer service. The role demands strongoperational knowledge, people management skills,...


  • Mumbai, Maharashtra, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience This role demands a strong sense of...


  • Mumbai, Maharashtra, India beBeeInvestment Operations Manager Full time ₹ 30,00,000 - ₹ 50,00,000

    Job Opportunity",">This position involves overseeing the lifecycle activities of various financial instruments, including leveraged loans, CLOs, private debt, and collective investments.",">The successful candidate will be responsible for ensuring the accurate processing and settlement of these transactions, as well as maintaining relationships with key...


  • Mumbai, Maharashtra, India Sumitomo Mitsui Banking Corporation Full time

    Purpose of the position: -The incumbent shall be responsible for performing Credit Analysis for corporate clients as part of Corporate Banking Team. He/she would also be providing transaction support to stakeholder and would be actively performing customer interaction as part of the role Job Responsibilities: -- Perform financial number spreading and credit...


  • Mumbai, Maharashtra, India Team Computers Full time

    Location Delhi/ Mumbai /PuneExperience: 10-15+ Years.Role PurposeThe purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of...


  • Mumbai, Maharashtra, India Team Computers Full time

    Location Delhi/ Mumbai /PuneExperience: 10-15+ Years.Role PurposeThe purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of...


  • Mumbai, Maharashtra, India Team Computers Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Location Delhi/ Mumbai /PuneExperience: Years.Role PurposeThe purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of all...


  • Mumbai, Maharashtra, India DBS Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...

  • Team Manager

    2 weeks ago


    Navi Mumbai, Maharashtra, India Digitide Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Position Title: Team Manager Banking/BFSI Contact CentreLocation: Turbhe, Navi MumbaiRole Overview:We are hiring a Team Manager to lead operations in a Banking/BFSI contact center. The role involves managing a large team, ensuring service quality, driving performance, and handling escalations to deliver superior customer experience.Key Responsibilities: Lead...


  • Mumbai, Maharashtra, India beBeeBanking Full time ₹ 1,20,00,000

    Job Title: Banking Operations Manager">Job Summary:">As a Banking Operations Manager, you will oversee client banking operations, including account openings and closures. You will also recommend and explain banking services and products to clients based on their needs.">Key Responsibilities:">">Manage client banking operations, including opening and closing...