Training Coordinator

2 days ago


Gurgaon, Haryana, India NIIT Full time
About NIIT

We are a leading global provider of talent development and business process outsourcing solutions. Our mission is to empower individuals, businesses, and societies through strategic partnerships that foster sustainable value creation.

Job Overview

As an Associate Training Coordinator, you will play a vital role in providing 24/5 training administration support to top companies across the globe. Your primary responsibilities will include assisting customers with training administration issues, providing resolutions and scheduling options, gathering information about reported issues, performing case analysis, documenting cases in our system, generating daily and weekly reports, and managing training activities on our Learning Management Systems.

Requirements
  • You should be a graduate (B.A./ BCom/ BBA/ BHM/ B.Sc., BCA) or have a working knowledge of computers.
  • Night shifts are available, and night allowances will be provided.
  • Excellent written and verbal communication skills are essential.
Responsibilities
  • Provide 24/5 training administration support to top companies.
  • Assist customers with training administration issues.
  • Provide resolutions and scheduling options for customers.
  • Gather additional information about reported issues.
  • Perform detailed case analysis and document cases in our system.
  • Generate daily and weekly reports for customers using Microsoft Excel.
  • Manage training activities on our Learning Management Systems.
Benefits
  • Both side cab facilities will be provided.
  • No deductions will be made for this benefit.
  • You must live within our hiring zone for this benefit to apply.
Others
  • A surety bond of 18 months will be required.
  • Rotational shifts are available.
  • NIIT is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The estimated salary for this position is ₹8,00,000 per annum.


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