Airport Operations Assistant

12 hours ago


Madurai, Tamil Nadu, India beBeeAirportStaff Full time ₹ 5,00,000 - ₹ 8,00,000

Job Overview: As an Airport Ground Staff, you will be responsible for delivering exceptional passenger service and ensuring seamless airport operations.

Main Responsibilities:
  • Provide support to passengers during check-in, baggage handling, and boarding processes.
  • Offer accurate information about flight schedules, delays, and airport services to ensure passenger satisfaction.
  • Maintain high standards of safety compliance and a safe working environment at all times.
  • Manage passenger inquiries and complaints in a professional and courteous manner, resolving issues efficiently.
  • Work effectively in a fast-paced environment, handling stress and pressure with ease.
  • Perform additional duties as required to meet the needs of the airport operations team.
Key Requirements:
  • Education: A high school diploma or equivalent is essential; a bachelor's degree is highly desirable.
  • Credentials: Previous experience in airport operations or customer service is a significant advantage.
  • Skillset: Excellent customer service and interpersonal skills are crucial; knowledge of airline operations and procedures is also essential.


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