Telesales Representative

4 weeks ago


Delhi, Delhi, India Inext Logistics Full time

Job Summary

We are seeking a skilled Telesales Representative to join our team at Inext Logistics. As a Telesales Representative, you will be responsible for contacting potential and existing customers to inform them about our products and services.

Key Responsibilities

  • Contact potential or existing customers to inform them about our products and services using scripts.
  • Answer questions about our products and the company.
  • Ask questions to understand customer requirements and close sales.
  • Direct prospects to the field sales team when needed.
  • Enter and update customer information in the database.
  • Take and process orders in an accurate manner.
  • Handle grievances to preserve the company's reputation.

Requirements

  • Proven experience as a telesales representative or other sales/customer service role.
  • Proven track record of successfully meeting sales quota preferably over the phone.
  • Good knowledge of relevant computer programs (e.g. Excel, Word, CRM software) and telephone systems.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Excellent knowledge of English, Hindi.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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