Telesales Representative
4 weeks ago
Job Summary
We are seeking a skilled Telesales Representative to join our team at Inext Logistics. As a Telesales Representative, you will be responsible for contacting potential and existing customers to inform them about our products and services.
Key Responsibilities
- Contact potential or existing customers to inform them about our products and services using scripts.
- Answer questions about our products and the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company's reputation.
Requirements
- Proven experience as a telesales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Good knowledge of relevant computer programs (e.g. Excel, Word, CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent knowledge of English, Hindi.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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