Technical Service Consultant

2 days ago


India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000

**Technical Support Specialist Opportunity**

 

We are seeking a highly skilled and customer-focused individual to join our team as a Technical Support Specialist. As a key member of our support team, you will play a vital role in providing exceptional customer service by assisting clients with their technical questions and troubleshooting issues.

 

Key Responsibilities:

  • Assist customers via email, phone, and chat with their technical inquiries and issues
  • Troubleshoot and diagnose technical problems effectively
  • Provide clear instructions and support for clients to resolve issues
  • Maintain detailed documentation of customer interactions and solutions provided
  • Participate in ongoing training and development sessions
  • Work collaboratively with team members to enhance support processes
  • Contribute to the improvement of user experience by providing feedback and suggestions

 

Requirements:

To succeed in this role, you will need to possess strong verbal and written communication skills, a passion for helping others, and a customer-focused approach. You should also have basic technical knowledge of computers and software applications, a willingness to learn new skills and technologies, attention to detail, and effective problem-solving abilities.

 

Benefits:

  • Health Care Plan - Medical, Dental, Vision
  • Retirement Plan - 401k, IRA
  • Life Insurance - Basic, Voluntary
  • Paid Time Off - Vacation, Sick, Public Holidays, Family Leave
  • Short Term Disability
  • Long Term Disability
  • Training and Development Opportunities
  • Work From Home
  • Free Food and Snacks
  • Wellness Resources
  • Stock Option Plan

 

About Us:

We offer a supportive and dynamic work environment that is committed to employee growth and development. Our team values collaboration, innovation, and excellence, and we are dedicated to providing exceptional customer service and support.


  • Technical Consultant

    3 weeks ago


    India Zoom Full time

    Technical Consultant Zoom Contact Center What you can expectAs a Technical Consultant you will collaborate closely with Zooms largest customers The Technical Consultant ensures the customers success with Zoom products and services and delivers customer satisfaction and happiness About the TeamThe global Zoom MSO Managed Services team comprises of highly...


  • India Numeric Technologies Full time

    Company: Numeric TechnologiesCompany Website: https://numerictech.comType: Permanent with Numeric TechnologiesNumeric, incorporated in 1996 is a worldwide Business & Information Technology, Consultingand Services company. Headquartered in Chicago, IL with additional offices in Miami, Silicon Valley, Luxembourg, UK as well as delivery centers in India...


  • India beBeeBusiness Full time ₹ 20,00,000 - ₹ 25,00,000

    Job OpportunityAbout the Role:We are seeking a skilled Business Application Consultant to fill this position in Mumbai. The consultant will be responsible for analysing client needs and implementing software solutions to enhance operational efficiency.Key Responsibilities:Customising and extending Dynamics 365 CRM using Java scripts, web resources, and...


  • India Oracle Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Group Description Oracle Financial Services Global Industrial Unit (FSGIU) is a world leader in providing IT solutions to the Financial Services industry. Oracle's customers include ten of the top ten Global Banks, ten of the top ten Insurance companies, ten of the top ten Securities firms, five of the top five Mutual Fund companies and four of the top five...


  • India beBeeMicrosoft Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job TitleWe are seeking an experienced and skilled Dynamics 365 Technical Consultant to join our team. The ideal candidate will have a strong background in Microsoft Dynamics ERP, with expertise in solution architecture, data entities, and system administration.",


  • India Avensys Consulting PVT LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...


  • India beBeeServicenow Full time ₹ 15,00,000 - ₹ 25,00,000

    ServiceNow DeveloperWe are seeking a highly skilled technical consultant to join our team.About the Role:5+ years of experience in ServiceNow with a focus on Human Resource Service Delivery, Customer Service Management, Configuration Management Database, and IT Service Management.Expertise in configuring, customizing and developing reports for setting up...


  • India Redis Full time US$ 1,50,000 - US$ 2,00,000 per year

    Why Redis? Data is the lifeline of every business, and Redis helps organizations reimagine how fast they can process, analyze, make predictions, and take action on the data they generate. Redis provides a competitive edge to more than 8,000 global businesses with Redis Enterprise. We have major strategic partnerships with cloud vendors Amazon Web Services,...


  • India MN World Enterprise Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Overview:The Pre-Sales Technical Consultant plays a key role in supporting the sales team by providing deep technicalexpertise, solution design, and product demonstrations to potential clients. This role involves understandingcustomer requirements, aligning solutions to their needs, and driving the technical aspects of the sales cycle toensure...


  • India SystemBender Full time

    Job Title: ServiceNow Associate Technical ConsultantLocation: Gurgaon/Pune/Bengaluru Duration: 06+ MonthsJob SummaryThe ServiceNow Associate Technical Consultant Architect is a key member of the ServiceNow delivery team and is responsible for the overall design of the platform and mapping client business requirements to systems/technical requirements. They...