Senior Digital Account Manager

22 hours ago

Meerut, Uttar Pradesh, India beBeeDigital Full time ₹ 8,00,000 - ₹ 10,00,000

Job Title: Client Servicing Manager

 

Role Overview

Seeking a seasoned professional to manage top-tier client relationships and lead strategic digital campaigns.

  • Act as primary liaison for key clients, fostering strong partnerships.
  • Gain thorough understanding of each client's business goals, target audience, and market positioning.
  • Maintain high levels of client satisfaction through clear communication, transparency, and timely delivery.

 

Campaign Planning & Execution

Lead full lifecycle of campaigns—from brief to brainstorm, from strategy to reporting.

  • Work cross-functionally with internal teams (creative, content, influencer, media, performance) to drive execution.
  • Ensure project timelines, budgets, and quality standards are met without compromise.

 

Strategic Consulting & Brand Stewardship

Deliver strategic guidance backed by industry trends and insights to help clients meet their marketing objectives.

  • Ensure all campaigns are on-brand and aligned with the client's voice, positioning, and market narrative.
  • Recommend new formats, channels, or content opportunities based on platform innovation and market shifts.

 

Performance Monitoring & Reporting

Monitor campaign KPIs and performance metrics using tools like Google Analytics, Meta Suite, and internal dashboards.

  • Analyze results to deliver actionable insights and clear next steps to improve campaign outcomes.
  • Lead client reporting meetings and present performance reviews, learnings, and forward-looking strategies.

 

Revenue Growth & Account Expansion

Identify upsell and cross-sell opportunities within existing accounts—introducing new services or retainer scopes.

  • Collaborate with the new business team to pitch ideas and renew or expand contracts.
  • Play a key role in driving account revenue and contributing to overall agency growth.

 

Team Collaboration & Leadership

Be the internal voice of the client—aligning teams and managing expectations across departments.

  • Mentor junior account executives or interns, sharing best practices and leadership guidance.
  • Drive internal brainstorming sessions to enhance campaign quality and originality.

 

Key Responsibilities
  • Manage high-stakes clients and complex campaigns.
  • Develop and maintain strong relationships with clients.
  • Communicate effectively with internal teams and external partners.

 

Requirements
  • Bachelor's degree in Marketing, Communications, Business, or a related field.
  • Minimum 2+ years of account management experience in a digital/creative agency.
  • Proven ability to handle multiple projects, teams, and deadlines simultaneously.

 

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