IT Operations Specialist

2 weeks ago

Meerut, Uttar Pradesh, India beBeeInformation Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title: IT Manager

Summary:

The ideal candidate will bring over 5+ years of hands-on experience in IT operations, with a proven track record of managing office setups, supporting end-users, maintaining hardware/software systems, and ensuring data security compliance.

Responsibilities:

  • Plan, implement, and manage company-wide IT infrastructure, ensuring optimal uptime, scalability, and performance.
  • Lead and execute the complete IT setup for new office locations including internet connectivity, LAN/WAN configurations, server and workstation installations, printer/scanner setup, and IT asset procurement.
  • Provide Level 1 & 2 support to internal users, manage tickets, and ensure timely resolution of hardware, software, and network issues.
  • Configure, monitor, and maintain network devices (routers, firewalls, switches), ensuring secure and stable network connectivity across departments.
  • Maintain accurate records of IT assets, ensure proper tracking, warranty renewals, AMC contracts, and periodic audits.
  • Collaborate with external vendors for procurement, AMC, ISP support, and managed services.
  • Ensure cybersecurity protocols, firewalls, antivirus, backup strategies, and data protection policies are strictly implemented and followed.
  • Manage installation, configuration, and updates of business software; monitor license usage and renewals.
  • Maintain detailed documentation of IT procedures, configurations, and issue resolution logs. Generate regular IT performance reports for management review.

Key Skills & Competencies:

  • Strong knowledge of Windows/Linux server environments
  • Hands-on experience with networking tools and troubleshooting (TCP/IP, DNS, DHCP, VPNs)
  • Proficiency in Microsoft 365/Google Workspace administration
  • Knowledge of IT asset management tools and ticketing systems
  • Familiarity with endpoint security tools, firewalls, and backup solutions
  • Excellent troubleshooting and decision-making skills
  • Strong project management and communication skills
  • Ability to work independently and lead small IT teams

Requirements:

  • Bachelor's degree in computer science or relevant field
  • 5-10 + years of experience in related field
  • Experience in information technology space and solving various software and hardware problems
  • Strong technical problem-solving and communication skills
  • Industry certifications such as CompTIA A+/Network+, MCSE, CCNA, or ITIL (preferred)
  • Residency in Gurugram or willingness to relocate

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