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Assistant Manager

1 month ago

Bengaluru, Karnataka, India MAPAL India Full time
Job Title: Assistant Manager - Sales & Technical Service

MAPAL India, a subsidiary of the German MAPAL Group, is a leading provider of metal cutting solutions for precision machining needs. With a strong presence across India, we support customers from various business segments, including Automotive, Aerospace, Wind Power, and Mining.

We are seeking an experienced Assistant Manager - Sales & Technical Service to join our team. As a key member of our sales and technical service team, you will be responsible for promoting sales and technical services, maintaining customer relationships, and collecting enquiries and projects from customers.

Key Responsibilities:

  • Promote sales and technical services as per business requirements
  • Maintain good relationships with customers by providing technical support
  • Collect enquiries and projects from customers
  • Follow up with HO for proposal, offer, and technical clarification
  • Tool assembly and setting for component run-off at customer site
  • Ability to build effective relationships with internal teams and external customers
  • Ability to analyze customer potential
  • Updating TPLS - Tool Performance Learning System

Required Skills:

  • Good negotiation and interpersonal skills
  • Experience in customer relationship management
  • Excellent written and verbal communication skills and local language proficiency
  • Dedication to providing great customer service
  • Metrology equipment handling and reading inspection reports
  • Tools assembly and setting/CNC machining operations/NC programming skill
  • Knowledge of machining process, tool holding, and work holding methods