
Higher Education Admissions Specialist
2 weeks ago
Role Summary
This position is critical in delivering faster turnaround, application processing, compliance, and credibility check to stakeholders, including applicants and partner agents.
Main Duties and Responsibilities
The post requires the holder to undertake various duties and responsibilities to assist the university in delivering a high-quality service in line with its strategic plan.
General Duties
Admissions Data Management & Integrity
- Receive applications and documents from students/agents on Salesforce.
- Evaluate academic and English credentials to determine admissibility to university programs.
- Contact applicants for pending documents, checking eligibility and validating documents.
- Verify authenticity of academic documents, English, and letters of recommendation.
- Perform other assigned duties.
Administrative Support
- Support admissions team and UEA global team with pre-arrival registrations.
- Establish contact with students for timely arrival.
- Review and coordinate mailbox and upload documentation daily.
- Respond to email inquiries.
- Participate in weekly staff meetings.
Others
- Understand UK visa financial requirements to conduct financial checks before CAS issuance.
- Credibility interview applicants before and/or after receipt of initial deposit in certain cases and markets.
- Verify with bank as required.
Education, Experience & Achievements
- Educated to degree level.
- Recent experience working in admissions and documentation.
- Experience working in Higher Education environment.
- UK study experience.
- Experience working with student records system, such as SITS, salesforce, and in field of higher education desirable.
Skills & Knowledge
- Able to interpret application data and provide evidence-based reports.
- Evidence excellent customer service skills.
- Excellent written and verbal English language communication skills.
- Strong administration, planning, and IT skills, including MS Office.
- Attention to detail.
- Knowledge issues affecting international student recruitment.
- Knowledge UKVI compliance.
Personal Attributes
- Excellent organisational and communication skills, able to work quickly and accurately.
- Self-starter with ability to take initiatives, excellent motivation, and desire to achieve set goals.
- Able to manage own workload and schedule as well as work part of larger team.
- Able to undertake multiple tasks and projects in calm, professional manner.
- Highly adaptable and flexible under pressure.
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