HR ServiceNow Administrator

4 weeks ago


Hyderabad, Telangana, India Inovalon Full time
Job Title: HR ServiceNow Administrator

Inovalon is a leading provider of cloud-based data analytics and data-driven solutions for the healthcare industry. We are seeking an experienced HR ServiceNow Administrator to join our team.

Job Summary:

The HR ServiceNow Administrator will be responsible for maintaining and optimizing key HR systems, including the ServiceNow HRSD Product Suite. This role will provide a unique opportunity to not only administer a newly implemented platform but also have impact on user experience through system enhancements, upgrades, and overall functionality.

Key Responsibilities:
  • Perform day-to-day administration of key HR systems, including the ServiceNow HRSD Product Suite.
  • Monitor the health, administration, usage, and overall compliance of HR systems.
  • Configure and enhance core HRSD components, including the Employee Center, HR Agent Workspace, Employee Workflows, and Dashboards and Analytics.
  • Collaborate with team members to design best solutions for technical issues.
  • Contribute to software releases and system upgrades through configuration tasks and feature delivery.
  • Perform various technical tasks, including assigning user security and permission settings and helping resolve software issues.
  • Write, maintain, and support a variety of reports or queries using appropriate reporting tools.
  • Assist in the review, testing, and implementation of HR system upgrades.
  • Partner closely with system support vendor(s) to maintain optimal function of the HRIS system.
  • Provide support for HRIS, including researching and resolving HRIS problems.
  • Conduct system audits to guarantee data integrity.
  • Maintain compliance with Inovalon's policies, procedures, and mission statement.

Inovalon is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual with experience in HR system administration, we encourage you to apply for this exciting opportunity.



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