Dental Equipment Specialist

7 days ago

Thiruvananthapuram, Kerala, India beBeeService Full time ₹ 7,50,000 - ₹ 10,00,000

Field Service Engineer: A Role That Delivers Results

About the Position

We are looking for a highly skilled Field Service Engineer to join our team. The ideal candidate will be responsible for installing, maintaining, and troubleshooting dental equipment and products. This role requires strong technical expertise combined with excellent customer service skills to ensure a seamless experience for dental professionals using our products.

Key Responsibilities:

  • Install, calibrate, and demonstrate our dental equipment at client sites.
  • Perform preventive and corrective maintenance to ensure optimal performance of equipment.
  • Diagnose technical issues, troubleshoot, and provide timely resolutions.
  • Train dental professionals and staff on product usage, safety, and best practices.
  • Document service visits, repairs, and maintenance reports accurately.
  • Coordinate with internal teams (Sales, Customer Success, Technical Support) for a seamless client experience.
  • Ensure high customer satisfaction by delivering prompt and professional service.
  • Stay updated on new product launches, technical updates, and industry best practices.

Requirements:

  • Diploma/Degree in Biomedical Engineering, Electronics, Mechanical, or related technical discipline.
  • 1–3 years of experience as a Service Engineer (experience in dental/medical equipment preferred).
  • Strong knowledge of electromechanical systems, installation, and maintenance procedures.
  • Ability to troubleshoot effectively and work independently at client locations.
  • Excellent communication and customer-handling skills.
  • Willingness to travel frequently as per client requirements.
  • Proficiency in MS Office and service documentation tools.

Why Choose Us?

  • Opportunity to work with cutting-edge dental technologies.
  • Be part of a fast-growing dental solutions company.
  • Exposure to both technical and client-facing roles.
  • Competitive compensation and growth opportunities.

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