
Sales Team Manager
2 weeks ago
As a team leader, you will be responsible for overseeing the performance of a group of sales agents. Your primary goal is to meet and exceed city-level targets while developing your team into skilled relationship executives.
Key Responsibilities:
- Meet and exceed city-level targets along with your own OKRs.
- Develop a team of agents into fantastic relationship executives.
- Ensure key productivity metrics like dialled calls, MQLs of each team member are achieved.
- Assess the leads pipeline of each city you are responsible for and prioritize call tasks accordingly.
- Lead and closely track experiments / pilots if any that are run time to time.
- Take responsibility for real-time call queue management to ensure hygiene of input metrics.
- Schedule adherence of each & every individual within the team.
The ideal candidate should have a graduation or post-graduation degree in any relevant field. A minimum of 2-3 years of experience in handling a team inside sales or pre-sales agents is required. The candidate should have a track record of over-achieving targets and possess strong phone presence with experience in outbound/telesales calling.
Additional Requirements
- Experience in driving productivity & performance metrics goals.
- Experience working with Salesforce.com or similar CRM.
- Excellent verbal and written communications skills.
- Strong listening and presentation skills.
- Proven pre-sales / inside sales experience.
- Ability to multitask, prioritize, and manage time effectively.
- Display a high level of professionalism, integrity, and maturity.
- Understanding of home interiors domain will be an added advantage.
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