
Software Solution Specialist
17 hours ago
As a key member of our team, you will be responsible for delivering tailored software solutions that integrate seamlessly with the CX product suite to meet specific customer requirements. Your duties will include designing and developing customized applications, performing rigorous testing to ensure functionality and quality, and supporting customers during the deployment and testing of the solutions.
In addition to client-focused development work, you will collaborate with our Research and Development (R&D) team to maintain and enhance core product offerings. Your performance will be evaluated based on billable utilization, the successful completion of projects within defined scope and budget, and your effectiveness in identifying opportunities for additional products and services that add value for customers.
This is a critical role aimed at helping clients fully realize the benefits of their Alvaria products.
Key Responsibilities:
- Lead and execute customer-facing projects in accordance with functional and technical specifications, as well as Statements of Work (SoW).
- Design, develop, and implement applications based on high-level specifications and logical workflows, ensuring the delivery of robust, scalable, and efficient solutions.
- Collaborate with cross-functional teams to design/create business application prototypes and iterate on solutions based on stakeholder feedback.
- Effectively communicate complex technical concepts to both technical and non-technical audiences across all organizational levels.
- Provide outstanding customer service by closely engaging with clients to understand their requirements, thereby ensuring successful project outcomes and high levels of customer satisfaction.
- Drive innovation through the development of solutions that support our organization's strategic objectives, while actively contributing to the overall success of the team.
- Proficient in Microsoft .NET (C#/.NET Core), with demonstrated experience in developing and deploying enterprise-grade applications. Skilled in supporting technologies and frameworks, including HTML, CSS, JavaScript, SignalR, Angular, WCF Services, and Microsoft IIS.
- Experience in scripting, with proficiency in Python and familiarity with other scripting languages such as PowerShell.
- Skilled in relational and NoSQL databases, with a preference for Microsoft SQL Server, MongoDB, and Amazon DynamoDB.
- Strong background in API design and development, with an emphasis on building and consuming microservices architectures.
- Practical experience with Amazon Web Services (AWS), including hands-on use of various AWS services.
- Knowledgeable in Customer Relationship Management (CRM) system integrations, with preferred experience integrating with Salesforce and other CRM and/or collections platforms.
- Deep understanding of RESTful API principles to ensure secure, scalable, and efficient data exchange.
- Experienced in Agile software development methodologies, particularly within a Scrum framework, and proficient in using tools such as JIRA for task and project management.
- Familiar with Continuous Integration and Continuous Deployment (CI/CD) practices and tooling, including Jenkins, to support automated and efficient software delivery pipelines.
- Proficiency in automation and performance testing, to ensure application reliability, scalability, and performance.
- Working knowledge of containerization and orchestration technologies, including Docker, Kubernetes, and Helm.
- Possesses domain expertise in Alvaria products, providing a comprehensive understanding of customer requirements and ensuring the effective delivery of tailored solutions within this platform.
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