Customer Support Expert

1 week ago

Shimoga, Karnataka, India beBeeWooCommerce Full time ₹ 4,50,000 - ₹ 7,50,000

Customer Support Experts are sought after to deliver top-notch service and resolve complex WordPress & WooCommerce issues with confidence. This role is ideal for individuals who thrive in fast-paced environments and possess strong communication skills.

">Job Description

We require a dedicated professional to handle customer inquiries, troubleshoot technical problems, and provide prompt solutions via tickets, email, and live chat.

This is an excellent opportunity to grow with our company as we continue to expand our product offerings and improve our customer support tools.

">Key Responsibilities:
  • Troubleshoot and resolve WordPress & WooCommerce issues efficiently.
  • Communicate effectively with customers and colleagues through various channels.
  • Identify recurring issues and contribute to the development team's efforts to enhance products.
  • Maintain accurate records of customer interactions and feedback.

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