
Office Operations Supervisor
1 week ago
Front Office Manager
About the RoleThe Front Office Manager is responsible for overseeing front desk operations, ensuring professional customer service, and efficient coordination between departments. This role plays a crucial part in creating a positive impression for the company, especially in a fast-paced environment.
Key Responsibilities- Supervise and manage front office staff and daily operations.
- Greet and assist visitors, clients, and vendors professionally.
- Answer and direct phone calls, emails, and other correspondence.
- Ensure cleanliness and orderliness of the reception area.
- Maintain security protocols for visitor entry and log maintenance.
- Coordinate with internal departments for smooth communication and support.
- Handle incoming and outgoing mail, courier services.
- Schedule and manage appointments, meetings, and conference rooms.
- Manage office supplies and inventory for front office requirements.
- Provide support to HR Admin in onboarding processes and documentation.
- Prepare and maintain attendance logs and visitor records.
- Ensure front office SOPs and standards are followed consistently.
- Excellent verbal and written communication skills.
- Strong interpersonal and organizational skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Ability to multitask and manage time efficiently.
- Professional attitude and appearance.
- Attention to detail and problem-solving skills.
- Customer-oriented mindset.
- Bachelor's degree in any discipline, preferably in Business Administration or related fields.
- 3 years of experience in front office or administrative roles, FMCG industry preferred.
- Fluency in English and local language.
- Provident Fund.
- Yearly bonus.
- Day shift.
- Full-time position.
- English required.
- Hindi required.
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