Principal Domain Manager
2 days ago
As a Compliance Associate, you will play a crucial role in maintaining the integrity of our business operations.
You will be responsible for managing domain names, resolving ownership disputes, and reviewing accounts flagged due to OFAC and SDN sanctions.
Additionally, you will handle reseller queries related to company profile and username change requests, manage domain arbitration cases filed via UDRP/INDRP, and perform day-to-day operations involving daily tasks.
Furthermore, you will ensure resellers are in compliance with ICANN guidelines, handle ICANN accreditation for new registrars, and serve as a registrar liaison handling operational tasks.
Other responsibilities include setting up and managing registrar escrow deposits.
Requirements- Experience: 0-2 years in customer service, tech support, or similar capacity, preferably on an IT platform.
- Educational qualifications: Graduate from any stream; preferably commerce, engineering, or BSC (IT or computers).
- Impeccable communication skills.
- Good working knowledge of computers and the internet; strong ability to develop new skills.
- Proficient in MS Excel and MS Word.
- Logical and analytical thought process.
- Avid internet user.
- Good investigative skills and strong attention to detail.
- Highly motivated and energetic team player, with excellent interpersonal skills; must be willing to work in shifts.
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