
Adventure Travel Professional
14 hours ago
About Our Role
We're looking for passionate professionals who love travel, thrive in a high-energy environment, and are eager to build a long-term career. Whether it's creating unforgettable memories for our clients or being part of a fast-growing team, you'll play a key role in bringing their dreams to life.
At the heart of one of the fastest-growing verticals in the industry, you'll have the opportunity to work with top-class training, product tools, and customer insights to succeed from day one.
We're seeking enthusiastic individuals who are eager to craft personalized travel experiences that make every moment special.
Key Responsibilities:- Respond to inquiries across platforms with a consultative and customer-first approach.
- Understand client preferences and suggest curated domestic and international travel solutions.
- Drive conversions through meaningful conversations and proactive follow-ups.
- Design bespoke travel packages aligned with customer interests, timelines, and budgets.
- Stay updated on trending destinations, seasonal offerings, and exclusive experiences.
- Use our in-house tech platform to deliver real-time itinerary options with maximum flexibility.
- Handle end-to-end bookings including flights, accommodations, activities, and transfers.
- Liaise with trusted vendors, airlines, and hotel partners to secure competitive rates and ensure smooth operations.
- Provide pre-trip guidance, on-trip assistance, and post-trip support with care and attention to detail.
- Proactively resolve issues, ensuring a seamless travel experience that leads to happy, loyal customers.
- Achieve and consistently exceed monthly sales goals through new client acquisition and repeat business.
- Cross-sell and upsell premium experiences that add value for customers and revenue for the company.
- Work closely with the product, marketing, and operations teams to build better processes, enhance offerings, and continuously improve customer delight.
- Familiarity with global and domestic travel destinations, packages, and pricing trends.
- Excellent communication, interpersonal, and persuasion skills.
- Strong negotiation skills and vendor relationship management.
- Comfortable with travel booking platforms (e.g., GDS), CRM tools, and Microsoft Office.
- Ability to quickly learn and adapt to our proprietary itinerary builder system.
- Fluent in English. Additional regional or international languages are a plus.
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