Senior Associate

7 days ago


Pune, Maharashtra, India WNS Global Services Full time

Job Summary

In a dynamic and challenging role, you will be responsible for delivering exceptional results in Order to Cash operations. As a Senior Associate, you will be the face of WNS Global Services, providing top-notch service to our clients and driving business growth. With a focus on collections, cash application, and customer orientation, you will be the go-to expert for all Order to Cash-related matters.

Key Responsibilities

• Collect and process customer payments efficiently and effectively
• Apply advanced analytical skills to resolve complex issues and improve processes
• Communicate effectively with customers, stakeholders, and internal teams to ensure seamless service delivery
• Collaborate with cross-functional teams to drive business growth and improve customer satisfaction
• Stay up-to-date with industry trends and best practices to continuously improve Order to Cash operations

Qualifications

Bachelor's degree in a relevant field
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work effectively in a fast-paced environment
Proficiency in SAP or similar systems


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