
Exceptional Customer Service Representative
6 days ago
We are seeking a highly skilled and organized Front Desk Receptionist to provide exceptional customer service to our guests.
Key Responsibilities:
- Manage front desk operations, including checking in and out guests, handling room assignments, and responding to guest inquiries.
- Provide accurate and timely information about hotel services, amenities, and local attractions.
- Assist with managing reservations, cancellations, and waitlists.
- Maintain a high level of professionalism, courtesy, and respect for all guests and colleagues.
Requirements:
- Basic knowledge of Front Desk operations and computer skills, including MS Office.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- High school diploma or equivalent required; prior experience in hospitality preferred.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a talented and dedicated team.
- Ongoing training and development opportunities.
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