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Senior Financial Operations Manager
1 month ago
The Senior Financial Operations Manager will be responsible for coordinating and representing the interests of Finance Operations receivables group within Amazon in the areas of Collections, client dispute management, Invoicing, Cash Application and Customer Experience. This role will be Program Management for AR teams in multiple service centers and geographies. The ideal candidate will be a good leader who is adept at driving change within a dynamic business environment and has a proven record of delivering process efficiency results.
Key Responsibilities
Manage several projects and drive them to successful on-time launch.
Develop an in-depth understanding of Amazon's products, business models, payment architecture and financial operations supporting the Order to Cash processes.
Support critical relationships with internal and external business partners - Deliver complex medium to large scale projects from initiation through delivery.
Streamline project delivery across FinOps by standardizing project communications, execution and documentation, ensuring consistent, scalable global processes.
Gather requirements from appropriate business owners, write clear and detailed functional specifications, prioritize features and drive technical scoping as needed.
Assess and define customer value or impact and criteria for measuring project success.
Drive continuous process improvement by collaborating with stakeholders on design of new solutions that enhance business performance and achieve established goals.
Ensure consistent and efficient execution of all functions across FinOps by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards, processes and programs.
Identify and evaluate potential risks/obstacles with minimal direction. Determine appropriate corrective action.
Requirements
5+ years of tax, finance or a related analytical field experience.
5+ years of multiple finance and accounting roles experience.
6+ years of Accounts Receivable or Account Payable experience.
6+ years of applying key financial performance indicators (KPIs) to analyses experience.
6+ years of building financial and operational reports/data sets that inform business decision-making experience.
6+ years of creating process improvements with automation and analysis experience.
6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience.
Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience.
Preferred Qualifications
6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience.
6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience.
MBA, or CPA.
Knowledge of SQL/ETL.
Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards).
Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results
