Team Leadership Position

5 days ago


Gurgaon, Haryana, India beBeeLeadership Full time

Job Overview:

The Team Leader plays a pivotal role in driving the performance of teammates, ensuring they hit their goals and deliver exceptional customer experiences. This position requires strong coaching and management skills to oversee day-to-day planning and operations.

Key Responsibilities:

  • Manage team performance, SLAs, and KPIs
  • Conduct team huddles, coaching sessions, and training programs
  • Develop and implement strategies to improve team efficiency and productivity
  • Collaborate with other departments to ensure seamless communication and workflow

Requirements:

To be successful in this role, you will need:

  • At least one year of relevant Team Leader experience managing at least 10 teammates
  • Excellent verbal and written communication skills
  • Above-average technical know-how
  • Familiarity with CRM tools, E-Commerce platforms, and customer support software

What We Offer:

We are committed to providing our team members with opportunities for growth and development. If you have a passion for leadership and customer service, we encourage you to apply.



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