Leadership Opportunities for Experienced Professionals

3 days ago

Alleppey, Kerala, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 20,00,000
Team Lead Position Overview

We are seeking an experienced Team Lead to join our team in a dynamic role.

This is an exciting opportunity for someone with 5+ years of experience to take on leadership responsibilities and contribute to the growth of our organization.

About the Role

The Team Lead will be responsible for managing a team of 10-15 members, overseeing their daily tasks, and ensuring the successful execution of projects.

Duties include:

  • Coordinating team activities and setting priorities
  • Mentoring team members to enhance their skills and performance
  • Developing and implementing strategies to improve team productivity and efficiency

In addition, the Team Lead will be expected to communicate effectively with senior management, providing regular updates on project progress and performance metrics.

Key Requirements

To be successful in this role, candidates must have:

  • A strong educational background, with graduation being mandatory
  • Excellent communication skills in English, both written and verbal
  • Proven experience in managing teams and leading projects
  • Deep understanding of key performance metrics, such as shrinkage, attrition, AHT, NPS, and CSAT
  • Ability to present reports to senior management, including MBR, QBR, and WBR
  • Experience working in the BPO industry
What We Offer

We offer a competitive compensation package, flexible work arrangements, and opportunities for professional growth and development.

Interested candidates should possess a passion for leadership, excellent communication skills, and a proven track record of success in similar roles.

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