Operations Team Member

4 days ago


Ajmer, Rajasthan, India beBeeCustomer Full time ₹ 18,00,000 - ₹ 25,00,000
Job Summary

The Reservation Coordinator role involves handling daily tasks and workloads, including incoming guest calls and emails. This position requires strong communication and presentation skills to effectively communicate with guests and team members.

Key Responsibilities:
  • Guest Interaction: Respond to guest inquiries and requests in a timely and professional manner.
  • Reservation Processing: Confirm reservations, enquiries, and special requests accurately in line with company policies.
  • Customer Service: Provide excellent customer service by handling complex inquiries and requests.
  • Relationship Building: Foster strong relationships with regular guests to encourage repeat visits and cultivate new guest relationships.
  • Problem Solving: Identify, analyze, and resolve problems efficiently.
Requirements:
  • Effective Communication: Possess strong verbal and written communication skills to interact with guests and colleagues.
  • Teamwork: Demonstrate the ability to work collaboratively as part of a cohesive team.
  • Time Management: Prioritize tasks efficiently to meet deadlines and handle multiple responsibilities.
  • Adaptability: Remain flexible and adaptable in response to changing circumstances and priorities.
Benefits:
  • Opportunity for Growth: Develop skills and knowledge in a dynamic environment.
  • Collaborative Work Environment: Join a team-oriented atmosphere that values teamwork and mutual respect.


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