Senior Brand Ambassador

4 days ago

Shimoga, Karnataka, India beBeeClientServicing Full time ₹ 1,20,00,000 - ₹ 2,00,00,000
Senior Executive Client Servicing

Job Summary:

We are seeking a highly skilled Senior Executive Client Servicing professional to join our team. The ideal candidate will have a proven track record of delivering exceptional client service and building strong relationships with clients.

Key Responsibilities:

  1. Client Relationship Management:
  • Understand the client's brand identity, core values, and unique selling propositions (USPs) to execute effective campaigns.
  • Develop and maintain strong, trusting relationships with clients.
  • Serve as the primary point of contact for all client inquiries, requests, and concerns.
  • Regularly communicate with clients to understand their needs, objectives, and feedback.
Coordination and Collaboration:
  • Work closely with internal teams, including creative, media, and production, to ensure timely and successful delivery of projects.
  • Coordinate project timelines, budgets, and deliverables to meet client expectations.
  • Collaborate with cross-functional teams to ideate and conceptualize weekly/monthly content calendars, pitches, and campaigns.
  • Provide regular updates to clients on the status of the deliverables.
Quality Check:
  • Quality check and posting on social media platforms.
Timelines and Schedules:
  • Assist managers in prioritizing tasks and maintaining timelines and schedules.
  • Prioritize tasks across various brands ensuring the timely & accurate delivery of client work.
  • Promptly respond to emails.
Research:
  • Stay up-to-date on industry trends and best practices to create innovative artwork to ensure that designs are relevant and effective in capturing the target audience's attention.
  • Conduct competitive and industry analysis to understand the brand positioning, target audience demographics, preferences, and behavior to tailor messaging effectively.
  • Research on cutting-edge technology to inspire innovative ideas and conceptual breakthroughs.
Reports:
  • Ensure timely collection of data and inputs from functional teams for the purpose of social media and brand analysis report creation.
  • Assist in creating reports for social media and brand analysis.
  • Create & update weekly JSRs.
Time Management:
  • Following of internal TATs, tasks prioritization, and timely delivery of work.
Vendor Management:
  • Invoicing and follow-up on payments.
  • Maintain relevant trackers with accurate information.
Required Skills and Qualifications:
  • Excellent communication and interpersonal skills.
  • Proven track record of delivering exceptional client service.
  • Strong understanding of branding and marketing principles.
  • Able to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.
Benefits:
  • Opportunity to work with a dynamic and growing company.
  • Competitive salary and benefits package.
  • Professional development opportunities.
  • Collaborative and supportive work environment.
Others:
  • Bachelor's degree in Marketing, Communications, or related field.
  • Minimum 5 years of experience in client servicing or related field.
  • Excellent written and verbal communication skills.
  • Ability to work effectively in a team environment.

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