
Senior System Reliability Expert
1 day ago
About the Role
We're seeking a seasoned Site Reliability Engineer to boost system performance and reliability, automate mundane tasks, and collaborate with dispersed teams in a 'follow the sun' support model.
Key Responsibilities:
- Lead technical efforts and mentor team members through knowledge sharing, code reviews, and solution design
- Design and implement solutions to enhance platform reliability with mitigation strategies and operational playbooks
- Build and maintain monitoring, alerting, and logging systems for proactive incident response
- Conduct Root Cause Analyses (RCAs) and blameless post-mortems
- Participate in on-call rotations to ensure system reliability
- Automate infrastructure provisioning and management using Infrastructure as Code
- Monitor and optimize databases for high availability and performance
- Partner with product engineering teams to deliver observable, resilient software
- Contribute to defining Service Level Indicators, Objectives, and Agreements across teams
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- 2+ years' experience in Platform Engineering, SRE, or Software Engineering roles
- 1+ years' experience working on a SaaS platform
- Proficient in PHP/Laravel development
- Hands-on experience with Kubernetes and public cloud (Azure, AWS, or GCP)
- Expertise in Infrastructure as Code (Terraform preferred, Ansible or CloudFormation)
- Scripting/automation skills in Bash, PowerShell, or Python
- Experience with observability tools (DataDog, Prometheus, Grafana)
- Proven track record in maintaining high-availability, high-performance production environments
Preferred Qualifications:
- CI/CD tooling experience (Azure DevOps, GitHub Actions, Octopus Deploy)
- Relevant cloud/Kubernetes certifications (e.g., Microsoft Azure Solutions Architect, Certified Kubernetes Administrator)
- MSSQL database management/performance tuning experience
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