Client Experience Specialist

6 days ago

Belgaum, Karnataka, India beBeeLuxury Full time ₹ 5,00,000 - ₹ 10,00,000

Job Title: Client Experience Specialist

We are seeking a polished, customer-focused professional to be the face of our luxury real estate development. The ideal candidate will welcome and host prospective clients during their property visits, ensuring a seamless, memorable, and high-standard experience that reflects the brand's values.

  • Welcome and receive prospective clients, making them feel valued and comfortable.
  • Host clients during site/property visits, ensuring the experience reflects a luxury standard of service.
  • Provide clients with basic project information and direct their queries to the appropriate sales team.

The successful candidate will have excellent hosting, presentation, and customer service skills, as well as strong communication and interpersonal skills. They will also be able to multitask, stay organized, and work well under pressure.

About this Role

This is an exciting opportunity for a skilled professional to join our team and provide exceptional client experiences. As a Client Experience Specialist, you will play a key role in ensuring that our clients feel valued and supported throughout their journey with us.

Responsibilities

The responsibilities of this role include:

  1. Welcome and receive prospective clients, making them feel valued and comfortable.
  2. Host clients during site/property visits, ensuring the experience reflects a luxury standard of service.
  3. Provide clients with basic project information and direct their queries to the appropriate sales team.

You will also be responsible for maintaining accurate records and providing regular updates to stakeholders.

Requirements

To be successful in this role, you will need:

  • Excellent hosting, presentation, and customer service skills.
  • Strong communication and interpersonal skills.
  • Ability to multitask and stay organized.
  • Capacity to work well under pressure.
Benefits

This role offers a range of benefits, including:

  • A competitive salary.
  • A comprehensive benefits package.
  • Ongoing training and development opportunities.

We are committed to providing a supportive and inclusive work environment, and we encourage applications from diverse candidates.

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