Service Management Lead
6 days ago
Job Description
We are seeking a Service Management Lead to join our team. In this role, you will be responsible for governing proper reporting tool functionality and acting whenever amendments are required.
Your Key Responsibilities
- Acting as a single point of contact for service operations and as the advocate of global change control process.
- Ensuring a seamless delivery of single and cross-domain infrastructure and application changes to minimize any possible risks and service disruption.
- Managing the shared mailbox, cleanup of unnecessary messages, appropriate categorization, scheduling ad-hoc meetings whenever needed.
Requirements
- Bachelor's or Master's degree in Computer Science, Engineering, or any related technical field.
- Minimum 8 years working experience in IT area with at least 5 years of relevant experience in Service Management area - Change, Release, Incident in large enterprise within a global environment.
- Excellent understanding of ITIL and Service Integration and Management (SIAM) concepts.
- Knowledge of infrastructure and application services is a must.
- Broad knowledge about service management tools and platforms.
- Ability to articulate complex ideas and solutions in easy-to-understand terms.
- Excellent analytical skills and a deep understanding of the overall context of business processes and IS technologies.
- Excellent teamwork and collaboration skills using standard methodologies.
- Outstanding verbal and communication skills, excellent facilitation, coaching, and mediation skills.
-
Lead Assistant Manager
3 weeks ago
Bengaluru, Karnataka, India EXL IT service management Full timeJob DescriptionKey Responsibility Areas including preferred Skills and Experience- Financial Research and Analysis of company and investments related data.- Scrutinizing (extracting, analyzing and reviewing) data for financial statements and government filing for estimating the organizational value.- Performing a valuation to determine the Enterprise Value...
-
General Ledger Accounting Lead
5 days ago
Bengaluru, Karnataka, India EXL IT service management Full timeWe are looking for a talented General Ledger Accounting Lead to join our team at EXL IT Service Management. In this role, you will be responsible for managing all areas relating to month-end close, year-end audit preparation, and financial reporting.Key Responsibilities:Manage the month, quarter, and year-end close procedures for the general ledger team,...
-
Lead Assistant Manager
2 weeks ago
Bengaluru, Karnataka, India EXL Service Full timeHand on experience of expense allocations Re-class entries booking adjustments and Accrual entries Complete all close related tasks assigned on timely basis adhering to the business quality Perform 1st level review as specified Provision of insightful analysis and information to onshore managers to aid business understanding of financial performance and...
-
Senior curriculum manager
7 days ago
Bengaluru, Karnataka, India LEAD School Full timeSenior Curriculum Manager - EnglishLocations : Delhi / Mumbai / BengaluruAbout us:LEAD is the market leader and the first edtech UNICORN of It is the fastest-growing School Ed Tech company in India. Fortune has recognized us as one of India's top 24 Employers of the Future in June 2022. We partner with Affordable Private Schools across the country...
-
Senior Curriculum Manager
4 weeks ago
Bengaluru, Karnataka, India LEAD School Full timeSenior Curriculum Manager - English Locations : Delhi / Mumbai / BengaluruAbout us: LEAD is the market leader and the first edtech UNICORN of 2022. It is the fastest-growing School EdTech company in India. Fortune has recognized us as one of India's top 24 Employers of the Future in June 2022. We partner with Affordable Private Schools across the country and...
-
Senior Curriculum Manager
2 weeks ago
Bengaluru, Karnataka, India LEAD School Full timeSenior Curriculum Manager - EnglishLocations : Delhi / Mumbai / BengaluruAbout us:LEADis the market leader and the first edtechUNICORN of 2022.It is the fastest-growing School EdTech company in India. Fortune has recognized us as one ofIndia's top 24 Employers of the Futurein June 2022. We partner withAffordablePrivate Schools across the country and empower...
-
Lead Assistant Manager
3 weeks ago
Bengaluru, Karnataka, India EXL IT service management Full timeJob Description.Team handling experience minimum of 8 team members.Hands on expertise in Procurement & Contract Management in SAP Ariba.Demonstrate logical approach to resolve discrepanciesClient management - Handle escalations /queries by demonstrating high level of ownership, accountability to achieve first time resolution at all times.Provide inputs on...
-
Financial Operations Manager
3 days ago
Bengaluru, Karnataka, India EXL IT service management Full timeRole DescriptionWe are seeking a highly skilled Financial Operations Manager to oversee the AP invoice process at EXL IT Service Management. The successful candidate will have prior experience in financial operations and excellent leadership skills.About the PositionManage the AP invoice process, ensuring timely and accurate processing.Lead a team to achieve...
-
HR Operations Lead
1 day ago
Bengaluru, Karnataka, India EXL IT service management Full timeJob OverviewAt EXL IT service management, we are seeking a skilled HR Operations Lead to join our team. This individual will be responsible for managing all 3rd party HR related activities from Hire to Retire, including exception handling, quality audits, and reporting month-end deliverables.This role requires experience in SAP/ServiceNow and SuccessFactors...
-
Financial Reporting Manager
5 days ago
Bengaluru, Karnataka, India EXL IT service management Full timeAt EXL IT Service Management, we are seeking a highly skilled Financial Reporting Manager to join our team. This role will be responsible for managing our financial reporting processes and helping us develop efficient accounting flows.Responsibilities:Manage the month, quarter, and year-end close procedures for the general ledger team, including review of...
-
Lead Assistant Manager
3 weeks ago
Bengaluru, Karnataka, India EXL IT service management Full timeJob Description- Manage end-to-end US payroll processing for employees, ensuring accuracy and compliance with regulations.- Allocate work to the team based on prioritization.- Collaborate with HR and Finance teams to gather and verifydata and also to understand the upstream and downstream impact.- Perform first level review of Payroll Variances to check if...
-
Recruitment and Onboarding Manager
1 day ago
Bengaluru, Karnataka, India EXL IT service management Full timeAbout UsEXL IT service management is a leading provider of IT services and solutions. We are committed to delivering high-quality services that meet the evolving needs of our clients.We are seeking a talented Recruitment and Onboarding Manager to join our team. This individual will be responsible for managing all recruitment and onboarding activities,...
-
IT Service Management Lead
20 hours ago
Bengaluru, Karnataka, India Careernet Full timeUnlock Operational EfficiencyCareernet is looking for a seasoned IT professional to join our team as a SIAM Delivery Lead. In this role, you will be responsible for optimizing our service delivery operations to achieve maximum efficiency and productivity. Your expertise in service integration and management will enable us to provide exceptional services to...
-
IT Service Management Lead
3 hours ago
Bengaluru, Karnataka, India NTT DATA North America Full timeAbout the Role:NTT DATA North America is seeking a highly skilled IT Service Management Lead to join our team in operations. The ideal candidate will have deep expertise in IT Service Management practices, exceptional problem-solving skills, and the ability to manage high-pressure situations effectively.Key Responsibilities:Lead and coordinate the Major...
-
Only 24h Left Lead Assistant Manager
2 weeks ago
Bengaluru, Karnataka, India EXL Service Full timeKey Responsibility Areas including preferred Skills and Experience Prior experience in all Accounts Receivable functions including Billing Cash Application Collections Dispute Management Exception handling Reporting and Month-end deliverables Have good understanding of O2C module on ERPs Interact with customers requestors and other stakeholders ...
-
Manager
5 days ago
Bengaluru, Karnataka, India EXL IT service management Full timeJob DescriptionGeneral Ledger Accounting Manager (USA)Turo is looking for an Accounting Manager to join our fast-growing team to manage our financial reporting processes and help us develop efficient accounting flows. This role is an integral part of the Finance Organization, ensuring we can provide timely and accurate financial statements to our management...
-
Assistant Manager
1 week ago
Bengaluru, Karnataka, India EXL IT service management Full timeJob DescriptionSkill Set / Job SpecKey Responsibility Areas including preferred Skills and Experience- Prior experience in all Accounts Payable functions, including Vendor Maintenance, Invoice Processing, Exception handling, Payments & reporting activities of the Accounts Payable- Interact with the client both over e-mails and conference calls as necessary-...
-
Service Offer Management Lead
1 week ago
Bengaluru, Karnataka, India Schneider Electric Full timeJob Summary:We are seeking a highly skilled and experienced professional to lead the Service Offer Management team. As a Process Optimization Specialist, you will be responsible for optimizing business processes to drive efficiency and effectiveness. Your primary focus will be on leading the evolution of the Digital ecosystem for Services from need...
-
Operations Associate
12 hours ago
Bengaluru, Karnataka, India EXL IT service management Full time**Job Overview:** Job OverviewThe Operations Associate - Digital Services will be responsible for delivering exceptional customer service through teamwork and quality commitments.**Key Responsibilities:Key multiple fields of data from images: numeric and alpha-numeric.Ensure complete understanding of the process, instructions, and application.Maintain a high...
-
Security Incident Response Lead Manager/AVP
2 days ago
Bengaluru, Karnataka, India MUFG Global Service Full timeAbout Us: MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds...