
Sales Outreach Professional
2 weeks ago
About our organization
Our team provides trusted product engineering services for start-ups & scale-ups, empowering them to realize their potential and create value in the ecosystem.
We have expertise in developing innovative companies across multiple industries including Fintech, Digital Commerce, High Technology, Blockchain, Crypto, NFT, and Healthcare.
Our mission is to deliver high-value outcomes for start-ups & scale-ups with a talented team in a thriving culture.
We are hiring a Customer Communication Specialist with 1 to 3 years of experience to work on our SaaS product that streamlines fee collection for enterprises.
Key Responsibilities:
- Engage customers over the phone to introduce and explain our product offerings.
- Follow up on leads generated via campaigns or web inquiries.
- Arrange appointments and schedule product demos for the sales team.
- Maintain accurate records of calls, leads, and customer responses in CRM tools.
- Share product information and address basic queries related to features and benefits.
Requirements:
- Strong verbal communication skills in English and Malayalam.
- Confidence and clarity while interacting with clients over the phone.
- A proactive attitude with persistence in follow-ups.
- Brief understanding of SaaS products or tech-based services is beneficial.
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